Jul 14

Social networks - Have the hunted become the hunters

Posted by writer | Social commentary - who do we listen to »

Why do some marketers still shy away from social networks?

Its funny how things can take such a flip turn in just a few years. I have seen how marketing concepts have transitioned along with the evolving internet. The greatest difference in the emergence of social media as a marketing medium is that 5-10 years ago marketers would be the ones with the lists. Marketing would be a one-way communication of messages from companies to consumers. They would work off a database of customers to find ways of penetrating them. TVCs, Radio Ads, Publications, Direct mail, Cold calling etc were all a core part of all marketing activities. The impact of the Ads was difficult to gauge.

Google search engines have turned the hunted into the hunters. Consumers now work off a list of merchants or providers and through a substantial supply of information to choose from. They decide who to listen to, trust and buy from. They are more empowered and in many ways less gullible. More access to information makes them wiser and better decision-makers.

This information gets to them via search engines and community based platforms. Search engines run algorithms to parse through information and show it to the consumers. On the other hand, community based platforms are enabled by elements of social interaction. Humans (not machines) filter content based on preferences and popularity. It is us who sort the information to protect our networks from poor choices.

Its the hunted who now have the power - the merchants must win over the prey if they want the prey to endorse whatever they are peddling & invite their social network to embrace it. To some naive marketers these facts represent a nightmare, which it is not. If you use social media effectively and not for spamming, a marketers cost of sales can drop considerably. Not only that, we now have the power to leverage mob-effects, community shifts, emotional linkages - all using simple social networking strategies.

If you are event marketers or promoters you can now directly interact with your audiences and get a direct feel for their thoughts and opinions. You can get early feedback. You can involve them in planning the different dynamics of the event. You can create groups and communities around your event to help build hype and excitement. You can let evangelists and fans promote your event for you. You can allow your prospective audiences to blog about your event. You can enable live twittering at the event. You can allow them to share photos of the after its over to build lasting memories and nostalgia.

Get creative.

| Social media