“Social Traffic”, code of ethics

It seems that everyone has their own definition of social media but we have a consensus on at least one point – it’s an excellent way of interacting and bonding with like-minded people. It is exciting to see the way the “Social Traffic” group on Facebook has evolved over the past 5 days and become a small movement with such great potential so quickly. After all what is our common focus? I see Glen’s discussion on what the group stands for has attracted a lot of input and it’s inspiring to watch the talent pool come to light, but throughout these discussions lets not lose focus on what brought us all together. We are all here because we want to be working with a better caliber of people under better quality relationships than what we are currently experiencing. If this is not the case why are we all here?

I think the subject matter of what we are working on will vary and I think groups within the groups will centralize around topics of interest. We are here because we want to collaborate with a better quality of relationships than we are used to, and I am sure this group will provide that value to us. If we have the right mindset what we all want to happen within the group, will invariably happen. We can steer it in a direction which can benefit all of us.

With some great discussions gaining momentum and others about to start, I felt that it’s time to define a few guidelines for the group’s code of practice to better aid us in achieving our desired result from being members of this movement.

Now, a lot of people say and believe that putting any restrictions or rules on a group destroys its basic nature to evolve and grow. We don’t want to put restrictions - we just want to channelize this traction in the right direction – the direction of mutual collaboration, learning and helping each other with a core focus on elevating our level of intent towards one and other, to add more value than we take away from every interaction. So, in essence, we want to define certain boundaries that will help us collaborate and work together in the healthy, productive and pro-active environment we are all attracted to, without getting side-tracked by people with the old-marketing-mindset of sell a widget, receive a dollar then look to the next sale.

If we don’t define certain rules, chances are that we can go off on unwanted tangents. That may be OK for random FB groups, but not for targeted groups such as this one.

Having said that, let’s get straight to our socializing ethics. At the Social Traffic group, I would like to put forward suggestions for a group Code of Practice and ask for a collaborative effort in building on this beginning to define a code of practice that defines us:

1- Don’t friend people just to spam them

Spamming kills the very purpose of a conversation and takes it down to a low and closed-mind level. Up until today, we have been tolerating some messages, but we can’t afford to anymore. We are here to build a community and movement, not spam each other with interest-driven messages. If you have something very important to say, be prepared to listen first. Earn the interest of the group and wait until asked. Then promote yourself, or better still wait for someone to do it for you. The effect is 1000 times more powerful this way.

Note: If you are not confident of anyone ever showing enough interest in you to listen to or promote you; ask yourself one thign, should “you” be promoting yourself either?

2- Building strong relationships

Strong relationships play a key role in the success of any venture. The relationship gets stronger when there is a trust between the parties. This trust comes through mutual respect and confidence. We need a powerful social network within our group. If we can achieve this target then our group will see an active growth both in terms of membership as well as popularity. We want to get as many people who you think can in any way benefit from being here. If they are on other networks, bring them in. If they are offline, send them invites.

Everyone should take ownership of it as if this is their own space. Most of the strategies and discussions we have had so far revolve around building quality relationships rather than running after numbers - Social Traffic members understand this concept and are here for the long-run and not for short-sighted narrow-minded benefits.

3- Proactive approach

We have to adopt a proactive approach in reaching out to other people. That’s not a big task to accomplish, only if we can shed our differences and interact actively with other group members. The group thrives on commenting, discussions over notes, asking questions, answering other’s questions and building a knowledge base. For this, everyone needs to be proactive in participating. Here’s the hard part: Those members who do not actively engage with the group for more than 15 days should be removed from it.

We want to maintain this into an active discussion board, not just a place to watch others and stay quiet. I see no point in a member remaining inactive if they do not intend to contribute to the groups growth. Nor do I see benefit in the group having these members sit in the wings to take all that is positive away from the group without investing anything back into it. It’s this contribution defecit that will bankrupt our inspiration if we allow it to happen. In saying that, lets encourage others to participate and show them how they will profit from adopting this mind set before expelling them.

4- Frequent Surveys and polls

Surveys and online polls are the heart and soul of a social networking group. We can only judge the trends and practices of our members if we know what they are actually thinking and ‘doing’. A monthly survey or poll is necessary to keep the members active. The only difference is that we want the members to come up with the questions themselves collaboratively. These questions can evolve out of a questions discussion group that has been started.

5- Effective Collaboration

We are here to share our thoughts, ideas and strategies, so having an honest approach to networking is necessary. We encourage shout outs and heads up calls that are aimed at enriching the collaborative efforts of all members. Through such collaboration, we need to eventually expand our footprint to other platforms and applications. When sharing notes and ideas, we need to discuss them and take them a step higher - so that we can all grow and learn from each other.

6- Tapping those who matter

It doesn’t matter how many friends you have made but it does matter how influential or passionate they are. We have to bring in passionate people to increase the net worth of our group. Group members must actively promote the group to bring in more people to the group so that we all can benefit from the collective expertise and social marketing strategies. Having more thought leaders on board raises the level and value of our discussions.

7- Contributing to each others stock worth

Our net worth is an augmentation of the stock worth of each and every group member. When you add to the value of others by helping them or sharing, you are in effect increasing your own value. We want to drive this point in, because it is the core essence and fundamental concept on which this group stands. Break this and the whole system can break. Broaden your thinking, increase your level of intent to add value to those around you, invest time in widening your net worth and you will elevate the value you represent to others. The more successful the Social Traffic group becomes the better caliber of each smaller network within the group becomes leading to each individuals stock value rising. The groups stock price will not rise as a start up without a considerable investment that can only come through the mind set of it’s members.

8 - Revolving conversations

Although we want to encourage democratic conversations for the sake of transparency we need to center our conversations through a blue print that ensures conversations are always moving us forward. This blue print is also one that invites collaboration but let me start giving us something to work off.

I think that all conversations should start in the group discussion boards. The individual who starts the conversation must administer it. These discussions should be viewed as targeted and real time content from the cutting edge and therefore be a source for posts that should be pulled into notes written by anyone just like this one. The note should reflect the conversation that inspired it and be a place where the conversation lifts to another level.

If a conversation warrants through a successful knot, it should be turned onto its own Facebook page. The conversation can lift to another level on the page where participants can break away into a group within the group, anchored by the page that was initially inspired by a discussion within the group. The growth of “Social Traffic” can spawn out to as many smaller groups around many pages whilst the core philosophies that hold the extended network together will be discussed and communicated within the “Social Traffic” group.

If a smaller group outgrows it’s page, a break away group will no doubt emerge that will have a strong relationship with the Social Traffic group through a shared mindset and level of understanding we can depend on. “We all get it!”

Why Social Traffic?

Simon U Ford (SUF.EDBD)

Social Traffic - Event Marketing In A New Media Scape Join my JV partner program

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  • Just as we have boundries in our relationships, in person there are guidelines we all should adapt for our on-line relationships.

    It would be great to have more early adopters to this strategy! It would make a better world on-line.
  • halicea99
    Simon this article is Great if we do everything in this manor the value coming out of this group would be huge, not to mention the strong relationships that will be built on these ethics. Wow I still have a lot to learn, thank you for the Info.
  • jkoritz
    I am enjoying the Social Traffic fan page, I see here where all those rules are implemented. Without the rules; all we would be doing is making noise. We would look like India's roads! total chaos! Nothing would get done, it would all become a mess. We are reared with rules to follow, and some are meant to be broken in order to grow but simple rules to keep order are necessary.
  • Re-reading this now having almost completed your "Cracking the code Course" I have a far better understanding of how the mindset you were instilling into us both through your practicum’s and weekly webinars works. You were always practicing what you preach and commenting on our comments, playing devils advocate to get the conversations pumped up is all part of the bigger picture. The group strategy breaking off into pages of their own from an initial conversation is brilliant, almost like the teared structure of your article marketing strategies. Which was by the way one of my favorite parts of the course so far. I can hardly believe how far this has escalated from an idea to a fully integrated cutting edge community driven training platform … just brilliant !
  • I dont think rules restrict. I dont think discipline inhibits. I dont think boundaries confine. As individuals we are all different and for us to work well together and be able to contribute to each others growth within the Social Media, we need parameters within which to work and rules of engagement to facilitate the ease and flow of conversation.

    A code of conduct opens the door to lubricate the flow of great and valuable conversation. Thank you Simon.
  • I think what sets Social Traffic Inc. is that we have ethics. There are so many spammers and con artists on the net. I especially like point number one.

    It is important to remember that social media is about building a community. One of the rules of any community is to respect the members. That means making an effort to find out what people think and working together. It also means working together and to respect each other.

    While a lot of social media sites would argue that is self-evident, it seems a lot of people on the web don't seem to know that. That's why it is important to have a written code of ethics.
  • Quality over quantity, that's the way to go! As they say in my line of work, content is king, the same concept applies :)
  • Simon Ford has a great post here on code of ethics. From the obvious - do not spam to holding polls and surveys. Great post here to take to heart. Thanks Simon Ford1
  • bobbicknell
    These 8 points are so important that they should be printed out as Jonathan mentioned. Building strong relationships with like minded people is the key both offline and online!

    Doing it the right way with no spamming and taking an interest in them with treating them the way you want to be treated is key. Listening is what is missing today in groups as people want to promote instead of finding out through listening what people want and how we can contribute.

    Love point #7 about contributing to help others as I have always believed that if you help others reach their goals it all comes back around working together as a team with common interests. Thanks Simon for a great blog post!
  • This is my third comment on this post
    and I can't seem to get enough.

    These eight simple rules can be followed
    by anyone who wants o build their brand
    online.

    It's shocking to see how many people get
    online and forget good manners and common
    courtesy.

    If there's one thing that people reading this should
    know it's that there ARE people on the other side
    of this internet connection. We're not just numbers
    we're not just little thumbnail size heads...we're real
    people with real feelings who are JUST like you.

    I suggest you print this up and post it next to your computer
    so the next time you feel the urge to go on a friending spree
    you refer to this first ;)
  • I agree Jonathan, it's amazing what people will do say or do online that they would never consider doing in"real life" But most people quickly forget that they are dealing with a real person because of the anonymity is we are allowed online.

    This code of ethics should be required reading for anyone who wants to get involved in social media marketing. Too many of the people out the are really teaching people to become "Social Spammers" These are the core components to successfully building real relationships through social media.

    Doug
  • Social media and the Social Traffic community in particular have made it clear that you can effectively build meaningful relationships online. Something that was not so clear to me a year ago.

    Why is it that we think it is ridiculous for a couple to decide to get married at the first date, but it is anticipated that people buy your product at the first encounter.....
  • I think it is a good idea to have a code of ethics for any group...each group of course will be different with the different intent of its users.
    What this code makes me think of is a model to keep people actively engaged and holding up their responsibility for the privilege of being able to participate. That is what community is about. Of course we all belong to different communities on and offline and our level of engage varies according to its priority in our lives. it is certain that we all grow when we are able to shine our light for others to see.
  • When you add to the value of others by helping them or sharing, you are in effect increasing your own value. This principle is probably the most difficult to understand and apply. All too many believe the important issue is What is in it For Me? With the focus on ourselves we miss what is being shared. We need to develop the highly prized skill of listening first so we know how to add value. Secondly, engaging in the conversation by offering value. Social Media without participation is anti-social. Only after an attitude of trust and confidence is established can worthwhile relationships exist. The most difficult to employ and probably the most beneficial. Isn’t the key to establish trust and be transparent?
  • Code of ethics are important for the ongoing success of any large group. I believe they are even more so important because we have never met each other off-line and have started this group solely using the Internet. So there has to be some way to bind us all together and some common behavioral guidelines we can follow.

    I have often found in any groups that a strong leader is what keeps them together and allows them to accomplish anything. And being a strong leader requires a code of ethics and values that the group will adhere to no matter what. Without strong values and a clear vision to follow the group will quickly disintegrate.

    And the fact that Simon has successfully led and managed groups in the past in the off-line world as well as his previous business success is further reason and validation that following him and being a part of this is a good idea for us.
  • Codes of Ethics are what will ultimately bind the group together as well as ensure both its success and survival. The Code of Ethics is so important that it should establish and determine the set of values that underpin all activities and approaches in the group.

    It is my belief that each code should be based on a value that every member needs to subscribe to. If not all members subscribe, either they are not going to be part of the group, or, the value on which the particular code is based needs to be altered ot adapted.

    How the Code should fit into the overall activity of the company is as follows:

    Simons Vision of the ultimate purpose of the company in our sphere of operations is the guiding beacon way ahead of us, that gives us the direction of where we are headed.

    Simons Mission will gives us the modus operati of how we reach that beacon.

    Simons Code will give us the values of what underpins those activities.

    For this to be bedded down and accepted and followed by every participant in the VIP and HPT groups is essential.

    With excitement I move forward with likeminded people towards a defined and specif goal.

    As Simon says.... Let the games commence.
  • Having a Code of Ethics is so important when you group yourself together with others online. As Simon points out, trust comes through mutual respect and confidence. The recurring theme is always relationship and that comes from adding value. One thing you can say for the leadership of Social Traffic is that they are consistent in holding up this code of ethics and holding all of our feet to the fire.

    I'm amazed at how many people join various Facebook Groups and then there is absolutely zero engagement. Perhaps this is the same crowd that for decades have joined the health club on January 1st as a part of a New Year's resolution and then you never go and work out. Guess what, come summer, you still won't want to put on your swimming suit....
  • Good posts I have seren this before, so it is not new to me. Facebook is to be used primarily for friends and family to keep in touch
  • I'm sitting here reading all these posts
    again, planning for the launch when I
    stumbleupon this one and it brings back
    a fond memory.

    I originally read this note on facebook
    when I was first getting to know who
    Simon was and what he was up to.

    The buzz was starting to grow and
    the notes were starting to get some
    comments while the group was having
    a growth spurt.

    I found the group and community
    so interesting that I ran away to plan
    something of my own.

    I didn't know how the group would
    relate to Social Traffic,
    but I knew if I applied what I had
    seen Simon doing I would be on
    to something.
  • I tis interesting to read this months after the original publishing of it.How we have grown or strayed or increased in value...
    The structure for developing discussions is a valuable one that appears to stem form the academic world. Basic courses before we get into more targeted and specific until one very small section will be developed in a thesis which will perhaps one day spill out to the masses in multiple forms.

    What I think is really exciting is that you can get people from different silos discussing together. That is where the possibility of incredible change can occur
  • bobbicknell
    "When you add to the value of others by helping them or sharing, you are in effect increasing your own value." is a very powerful statement. My belief is that if you give to others it will always come back to you but that isn't the reason you do it.You do it from the heart to genuinely benefit the person or group. I so agree with this article on not spamming others or adding just for the sake of adding without any interaction. I haven't spammed before but have just added and believe now to contribute and add to others within a group of like minded like "Social Traffic".

    Great code of ethics to work together actively and help each other thereby making this community and the world a better place to live! Thanks Simon! Love your book "Social Traffic" too!
  • This code of ethics is very worthy and will keep clean those involved in social traffic. Spammers need not apply.

    Channelizing the traction in the right direction. A good way to say it. Seth Godin talks about the leader organizing a group and taking actions which other in the group can follow. You have to lead the way or noone else will follow.

    Your point about putting out good stuff first then having people contact you is best. Way more powerful this way.

    Constantly taking the pulse of the group and making sure we're on the same page is key to ongoing success. It seems like common sense but isn't common practice.

    I'm excited about the code of ethics coming up for the current project Social Traffic is working on together.
  • addytseng
    It is exciting that all the discussions are bringing like-minds together. Because I love to learn the energy is enough for me to bounce off the walls!

    I understand the need for rules. Code of ethics is a better term because that defines the culture. When people understand the culture, they self-select and self-monitor. That's better than setting up a police department.

    Everyone including social media marketers say they hate spammers. Spamming isn't black and white. A LOT of folks are themselves in the large grey area. Whenever I get an uncomfortable feeling from a relationship, I ask myself if what I say or do ressemble that action. I have concluded at times some things are closer to spamming than I dare to admit. This is a complicated topic. Everyone knows they hate it , don't really know how to define it and never look in the mirror.

    Yes, everyone should participate. Having a rule to disconnect passive members has merit and demerits. I had a lot of fun my first year on Facebook, meeting and interacting with folks who had also just joined. 6 months into it, we all realized we were spending an inordinate amount of our waking time on Facebook. We had to cut back and we did. Unless the activity pays our bills, we cannot continue to be active participants. That is a fact of life.

    So...if we want an activity to continue, we have to reward that behavior by taking care of their bills - no matter how noble the cause is.
  • This list will add value to our group. It will make us a group of value
    not just of noise and followers. It will also pinpoint our strengths, every
    person on this planet has a strength.
    Thank you
  • All show and add value but I feel #3 and #7 from my own opinion in taking action and truly adding tot he success of it all as a whole. Wouldn't YOU agree?

    ~Expect Miracles
  • Shane,...I agree #3 and #7 are the two that will keep moving us forward. Some of the others will keep us from self imploding throughout the process.
  • yes each has its own value for sure and I bett even this list will grow and change over time as well as we all take action and apply such guidence to our actions online.

    ~Expect Miracles
  • soldbyorion
    It's just like raising children:
    The more clear the borders are the more freedom your children will have.
    Thanks Simon
    OSB.EDBD
  • All rules are just as important as one another. They build upon one another. It is the rules that give life and direction to an event, to a group, or what ever it may be. The rules are designed so that there will be a positive result/effect in the end. Once accomplished, there may a second set of rules placed to continue the mission. They should be regularly modified or at least revisited to make sure you still be on track with your vision. Especially in this social marketing landscape. This changes so quickly and it is necessary to stay on top of the trends, so that one can stay infront of the crowd.
  • All great comments here... I personally like #7: your stock worth. We all must be masters in what we do, offering sound information to those seeking it. Once gaining the trust and relationship of another person is when the transaction will happen. This could be the person buying a service, product, etc. or even becoming your biggest marketer through word of mouth.
    How much do you provide? What is your stock worth? This just may be the break through you needed to move your business forward.
  • I'm glad that you posted rule #1
    "Don't friend people just to spam them."

    This is one of my pet peeves on Social
    Networking. So many people "mass friending"
    never bothering to make a connection.

    What's the point? Just another number without
    a connection?

    Often, when people send me unsolicited friend request
    I am a little apprehensive. If we don't know each other then
    how can we really be friends?

    The other BIG pet peeve I have about this is the
    "Blank Friend Request"

    Seriously, if we're supposed to be "friends," then why
    can't you drop me a quick 2 line message with your friend
    request?

    This one is BIG for the Social Traffic Group.

    Listen people, I know we're all chatting it up as a part of
    the team, but just typing a few words with your friend request
    should be common practice.

    ...just my two cents.
  • I agree adding in that personal touch when requesting someone as a friend be it someone you already know or someone you don't know quite yet is a wonderful habit to form. After all this is social media so be social don't just go arround shaking hands with no words spoken.

    However I would like to ad those friend request from a complete stranger with or without that personal note are exciting to me it is a new chance to get to know another human I may of otherwise never mett with out social media before.

    ~Expect Miracles
  • Nicole VJ Allen
    Defining rules allows us to understand how to play the game. DeeJay you articulate so well the most important aspects of this article...I love the part about uplifting excellence. That should be our mantra.
  • Good point uplifting and shining that star truly will ad value huh

    ~Expect Miracles
  • There's a lot here. It's like a well-articulated ah-ha; important in its far-seeing vision; and comfortable in its own skin. Then, there's also depth in the thinking and direction in the flow. It's all good meaning-making stuff; all about the necessity of rules for strength-building and group empowerment; about protecting that space where the language of uplifting excellence is expected, spoken and understood. Thank you for laying this out so clearly.

    Peace and Love,
    DeeJay (djh.edbd)
  • Guest
    Interesting and I think that Google apps/ site wall module, or Yammer wall are great for collaborating inside a group.
  • Good article especially for me who is very new to online networking. Love the no spam. #7- I believe that if you truly try your best to help another person get what they want good always comes back to you. If we try in good faith it’s only natural to build strong relationships.
    enl.edbd
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