The quality of what you do…

I have a question for you. What are your idea’s worth? Nothing if you don’t execute them. What are your word’s worth? Nothing if others can’t take them on face value. As a general rule; people who honor their words, talk in a decisive tone and act on ideas will gain the respect of the community. Without determination and deciding internally what you want to achieve, chances are that you won’t go far in reaching your goals. Sometimes we undervalue the importance of the fact that when your mind becomes determined and committed to achieving a particular goal, the world conspires to help you. People will come out of the blue to support your cause. Opportunities you hadn’t seen before would come knocking on your door.

Building your network:

In my previous “If you were a corporation, whats your stock worth?” I mentioned how I think online networks should create more traffic and value by augmenting your existing relationships rather than playing a number game. Take time to think about what you want from the time that you invest online - it is an investment after all, not a cost. You need to invest time in building strong contacts.

One successful contact at a time will result in an empire eventually. While it is important to add new contacts slowly, maintaining and growing the relationship with the ones that you already have is even more important. If you don’t have time to invest into adding value to these relationships, is it wise to keep adding more connections to your list that you won’t ever have time for? Isn’t that what groups are for: to attract an audience - whereas friends should be reserved for quality connections (like a privilege of some sort)? Are social networking sites encouraging online networking practices that lead us away from beneficial human networking practices.

I allocate time every day to spend interacting with my existing contacts. I talk with them on their walls and ask something of them to see what they are made of. I do this not to stir people or annoy them but to determine if these people are worth having as a number in my trusted friends list and I can tell you a lot of people completely ignore my attempts to communicate with them. Scott Brandon Hoffman, one of my trusted connections in Facebook noted that someone sending him a friend request without a message was like them walking up to him at a party and just standing there, saying nothing. Now imagine introduction yourself to a person at a party and have that person turn his head in the other direction, instead of responding with a handshake. Yet by current social networking standards these people are still suppose to be considered your “friends”. Before I “got it”, I accepted invitations from such people without screening them, leaving my party half filled with people who don’t talk back. I mean it’s not like I am hitting their walls like a spammer (the only contact that’s worse than a contact that doesn’t talk back) and asking them to click a link to a page that’s all about me..? I usually say something more like;

“hey {name}, I just noticed we’re friends…boy, and I didn’t know anything about you…I took a look at your profile and can see you are into “what ever it is they are into“…tell me some more about yourself to fire this relationship up a notch..oh, and I write notes from time to time that give a pretty good insight into me…let me know if you’re interested and I will tag you to one…

Now, what do you do with someone who is on your list of connections who flat out ignores an approach like that. What value is there to having this connection in my friend’s list. Is it only because the technology demands that doing so will allow me to tag more people to my content. I am not blaming the humans here. I hold the machine responsible, please tell me what you think?

The answer to my concerns are going to be played out through the emergence of smarter technology like Google Friend Connect that will hopefully lead to us towards not feeling so compelled to maintain these type of connections for the sole purpose of distributing content through them. One way media (like TV) was flawed because it disrupts an entire household’s viewing pleasure in order to show an advertising message about a product or service, that may only have been of interest to a very small percentage of the people.

The internet and then Social media was the multi-directional communication platform that was going to change our media scape forever. It allowed for global collaboration where every individual could publish a message without having to pay media corporations huge fees to have it distributed to millions of viewers throughout their audiences. Should I really need to continue investing time and energy into hundreds of benign connections in order to find the people who are interested in what I have to offer. Isn’t social media meant to be a platform that facilitates our ability to walk into a targeted audience and communicate with them, without the expense, non targeting, static and cross noise that come with offline media platforms. Are we not polluting our own pond here? Isn’t it a case of quantity based connecting strategy? This makes it harder to find people we are looking for in business who are above this noise created by so many connections that lead to nothing? Do we have a choice or are we simple creatures of the technology that defines us now. Is the greatest machine ever built (the internet) changing the way humans interact forever? Do we have a say in it or must we continue to network and connect the way the machine is training us, if we want to excel at the game by the games rules. Must I just learn to accept people who flat out ignore me when I attempt to engage them in conversation, my new and technically super charged social network of 2008. Please leave your comments on this one. It’s important…

Here’s a thought. Aren’t pages and groups in Facebook designed for people to become fans and members of an audience or to join targeted groups or communities. Shouldn’t tagging and syndicating through profile pages be limited to people we are connected to through these networks. Shouldn’t my friend’s list remain sacred, reserved for people who I trust most - my friends, family, good customers (evangelists) or partners, “my circle of trust”? If tagging and networking like we do amongst our friend contacts now was extended through to fans or members of the same groups as us, wouldn’t it be easier for us to find targeted markets to whom we could promote our products and services to whilst being less compelled to have to accept everyone as friends. Isn’t it time we started looking for ways to better segment networking with commercial intent and networking with social intent. Why are all the powerful syndication capabilities in Facebook tied to our friends lists and not pages or groups. Isn’t this causing the boundaries between family, friends, audiences, leads, opportunities and customers to be blurred. Is it because Facebook pages and groups were an after thought, added years after the machine was first built for social networking amongst university students. Has the machine taken control and is now influencing the way humans interact socially through it’s technical limitations and inability to merge faultlessly with what social networking between humans has always been.

Someone asked me recently how to separate the good contacts from the bad? It’s a question you don’t get asked so much offline although the answer would be the same. You’ll just know. As an example, I spoke to a person I had just met a few days ago and after one conversation, I knew he was a person I wanted to invest more time into. If I had to go to battle with someone I had just met, it would be someone like him. Why? Because his attitude instills me with the confidence of knowing that if I did invest more time into him, he will not let me down. Because of the words he used I knew he was the real deal and not fluff and that I would be bonding on the same wave-length. I knew “he got it” and more than anything else, he was passionate about the fact, “he gets it”. Here’s an excerpt from an email I received from him:

“At this stage in my life, as an only child, with my parents long-deceased, being divorced since leaving my hometown of Macon, Georgia to move to Los Angeles in 1980, I’m committed to spending the rest of my energy to achieve, enjoy, and share the best of what life offers for myself and the people around the world I feel compelled to meet and treat as the only family I may ever have. So, I’m in it for the long run. Let’s do it! - AWJ”

The web, as we know it, is a fantastic opportunity - not because you can reach thousands of people, but because you can reach 10 people like “him” who you know is going to be connected to at least 10 people like “you“. Who “you” are, is determined by your own mind set which you control, so if “you” are someone who “you know” adds value to anybody lucky enough to earn a place within your circle of trust, then an opportunity to connect with 10 people like “him”, that you know has a similar network of relationships with other people like “you”, then you have the beginning of something very powerful in terms of doing business online. Say that 5 times quickly. No, I am joking….say it 5 times slowly and make sure you “get it”.

Don’t be short sighted in your attitude towards your connections - adding value to other people’s efforts makes your relationship more valuable, this can only increase your value. How each of us attract an audience through social networks that we can segment into leads and grow into opportunities that will become great customers who will eventually transform into evangelists will invite more and more followers into your revolving conversation marketing campaigns designed to walk them down the same path is what my Book “Social Traffic” will teach you.

A limited number of copies of the book go on sale at 8.00 am EST North America, next Wednesday 12th November. You can put your name down here.

Become part of a community executing the principles laid out in the book. Leverage this community to enhance your value in business though maintaining focus on increasing your intent towards members of your inner network of trusted business associates all applying the same focus here.

Simon U Ford (SUF.EDBD)

Today’s tip! If you want to source the best JV partners in your niche, you need a software that sources those selling the most product’s in your niche!

Social Traffic - Event Marketing In A New Media Scape Join my JV partner program

Digg - The quality of what you do… Twitter - The quality of what you do… Stumble Apon - The quality of what you do… Del.icio.us - The quality of what you do… Facebook - The quality of what you do… Myspace - The quality of what you do… Google - The quality of what you do… Technorati - The quality of what you do… Share This - The quality of what you do… Reddit - The quality of what you do…

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  • I live by what you have taught me. This being my third comment on this post I thought it would be more appropriate to share a story of how these principles that you've laid out for us actually work in the real world.

    Using your formula of reaching ten people for a real connection I began talking to people in my own back yard. One person in particular who is a member of the same Real Estate Investor group as I am.

    When he joined Facebook I was in the process of running a conversation campaign (a la Simon U Ford) and he was moved by it. At first he joined in as other people commented, but a few weeks into the campaign he was leading the way to comment and really get the discussion going.

    Before I knew it he and I had became REAL friends. Chatting on the phone, giving each other advice, and helping wherever we could. Next thing I know, he pitched me to the group as a featured speaker on Social Media.

    The point is that we made the connection online through social media which then turned into a friendship and now a business opportunity.

    That's REAL and that's Social Traffic. It's not just a community, it's a way of life.
  • Jonathan I must commend you for the way you have set a great example (not to mention leadership) in focusing on the quality of what you put out. You come across as confident, secure and knowledgeable. From this pace you add value and put in real effort in engaging and communicating with people. Here's a shout out for you as a leader amongst leaders.....Think Ill post this on FB as well.
  • Seesmic video reply from Disqus.
  • Totally agree with you there Jonathan..I have a list of unanswered invites too. Sometimes I send a message and ask for an introduction and sometimes I get one and sometimes I do not.Sometimes I add but more often than not if there is no reply to my inquiry I just delete.
  • halicea99
    Jon, I'm tiered of all the blank invites as well. Would you walk up to a girl at a party and say "Your Dancing with me" No! although that has happened to me, LOL, it was not well received. As I mentioned in my previous comment "it is time to prune the vineyard". Great Video by the way.
  • I think you should use this little video up a stsndard reply to that list you talk about, knock them into shape, and if you change the mindset of even 5% of them you will be doing some good .. it would be interesting to see how many reply... and want to know more ..!
  • jkoritz
    The message sent in this posting is very moving to me because I have noticed that since I started following Simon, reading his book, taking his course, I have created on-line relationships. I now look book and see what I have done by implementing the mindset of growing a network on-line. This is beautiful, it is up to us to show our true colors and then the colors will blend. I hope to make many more on-line friends. soon I maybe able to travel the world and know no strangers.
  • bobbicknell
    Great article about building relationships on the social media networks. Really grasped the point of leaving the numbers to groups of same interest and using our personal page for people we know or truly build relationships with!

    So true the getting to know 10 well who know 10 more well spreads the concept of like knowing like as have seen that offline where 10 close friends each have 10 close friends makes for a great party or community as solid relationships have formed! People helping people and pushing people up. I was involved with a company where we truly helped each other achieve our goals which benefited the team and the efforts of others by added value. Quality vs Quantity!

    Nice to see Jonathan's note on the real estate investor group as great example! A genuine interest in each other giving value to others efforts! Great response by Simon to Jeff about value of not having everyone follow back. It is true I follow some folks who deliver tremendous value and they don't follow everyone back.If I can deliver them value and support them then someday they may follow me as we build a realtionship online and possibly offline at marketing seminars or workshops where we meet in person! Social Traffic is awesome book and great group of people helping each other putting the concepts to work! thanks!
  • I have found myself recently going back over my list to get to know some people that I added without really getting to know them. It has been great to discover what exciting things people are doing and I have been able to off them some great leads. People are always happy when you can offer them info that is beneficial to where they are going.
    For others, we have found that we actually have nothing in common and it is time to move on.
  • I appreciate the fact that Simon spells it out straight, “One successful contact at a time will result in an empire eventually.” Building a quality network is not a week-end project. Since success begins within if we do not know the value of our own stock how would we ever expect to increase it’s value?
  • Dino White
    There is certainly something to be said about the connections we get online and the way to maintain them. The quality of each can be determined by the way they are interacting with you. Your words say so much and really ring true when one looks the how the deeper meaning of connection is defined. All the so called friends are not that if they are not actively communicating on a regular basis. Without that continuous flow of information and communication non participating connections are merely paintings in a galley, there to be observed but not interacted with.
  • Simon, as we become who we choose to be and live consciously as we choose to live it becomes more and more challenging to meet people that share our philosophies and lifestyle choices. When you add the importance of trust and integrity into the mix ithe choices are even smaller. It seems to me that by trying on different things/groups/events, that may attract those of a like mind, we "do" on occassion meet people tat we feel we can trust and who will not disappoint us, sooner or later. I find those people to be few and far between. The benefits of an online network is that it is farther reaching so there are more people to choose from. It takes time to develope those trusting connections, whether in your own back yard or online. I appreciate your commensts about those that ignore you or are totally non-interactive. I am beginning t wonder "who needs them?". But then again, perhaps they are an avenue to someone that would be wonderful to know! I believe in the relationship...no matter what the purpose, recognizing that not all relationships are created equally...there has to be some integrity and trust attached. Simon, I appreciate you and wish you well! Dyann
  • Well, it would certainly be a much needed FBApp if someone with THE juice (i.e. the required skill level and access) were to decide to create an app that would allow easy separation of all these different audiences! Who, in the marketing world particularly, wouldn't be willing to pay some nominal fee ($10-15) to have access to such a solution? FB admins might even want to buy the app from that creative wonder.
    In the meantime, the idea of separating groups manually is worth contemplating. Unfortunately, I don't know enough about FB as a whole to productively think about how this might be done. Anybody out there with any ideas for this truly worthwhile endeavor?
  • Nicole VJ Allen
    I began to expand and reach out when I realized that I needed to surround myself with more people that share my philosophies. I am so thankful for this great Social Traffic group because for once I feel like I am where I am meant to be--with birds of a feather :)
  • Guest
    I agree with neilashworth (digg), great article.
    " the world conspires to help you." Liked it!
  • The idea of syndication through contacts made within facebook groups when tagging names to notes is one I hadn't thought about before but it makes perfect sense for three reasons which in time would bring much more value to the facebook community.

    1. By allowing this function within the facebook site it would encourage a far greater level of interraction within facebook groups and would get rid of the current habit which seems prevelent in facebook and other social sites when joining a group, of posting some kind of link on the wall and then leaving again without adding any real value. This would make the life of the group admin far easier also.
    2. By allowing the writer to tag those in the group who they value a much stronger community can be built within the group, adding value to the group by championing those who add value to it in this way.
    3. This would encourage our 'friends' list to be just that. We could then concentrate on building the right relationships with those who we have chosen to build relationships with at a level which is manageable.

    Take a look at the typical facebook user behaviour in its simplest form;

    1. Set up a profile
    2. Add as many 'friends' as possible to gather a big list of names
    3. Join as many groups as possible to find more friends to add and add no value personally then move on to another group
    4. start a group/groups of your own
    5. Invite all your 'friends' along who join and add no real value to your group
    6. Blast an email to the whole group and you'll be lucky if 2 out of 1,000 respond even if you're trying to add value

    The problem is nobody is listening because everyone is shouting.

    Whisper to a handful of close contacts who you value and who value you and they will hear every word.
  • Absolutely Neil, the typical new social marketer makes all of the same mistakes. Unfortunately that's what most of the course out there are selling. Quantity over quality because that's easier to teach people.

    Creating quality relationships takes work, but in the long run is the only way to go. Since I first read this post I've changed my methods online and am deleting people and only adding people who I want to truly communicate with online.

    Doug
  • I'm thinking that I may just have to do something about all the nice people who asked to be friends (in FB) and I've never heard a peep from, like Jonathan, I don't like just being asked to be one more friend ... it's like the auto responses from Twitter. I've gotten a few funny replies from people commenting on my actually writing something pertaining to them! I opted out of bulk mail because it was "so much junk" .. well, trees may not be destroyed by spam, but I have better things to do with my time.
  • Being honourable to your word and passing into action is certainly a great basis to attract a good relationship. People always need to know where they stand and where you stand both on and offline. There may be more people to sift through but the qualities we seek remain the same.
    The relationship to the screen may hinder people's social graces and so they may need some help but if they totally ignore any invitation to interaction then yes perhaps you may want to focus your energy and limited resources of time to those that want it.
    I do think that we are part of the machine and we are separate from it but it is impossible to see where one begins and the other ends.It is similar to the chicken and egg question.
  • This Really puts things into perspective, I have a Lot of people doing exactly what you are talking about and I'm on a Friend gathering frenzy. NO MORE, i will know go down my list and engage everyone on it who ever engages back will stay, he or she who does not is more then welcome to join a FB Page I will create. It's time to prune the vine yard. WOW, what an eye opener.
  • soldbyorion
    I don't think I have read a single article of yours that didn't echo quality over quantity. With your leadership and the leadership team you have built I don't foresee the message getting diluted.
  • Quality versus quantity. Quality involves adding value and developing relationships. Quantity is the proverbial distribution of business cards. Quality also enhances our perceived value by others.
  • Here is what I find interesting. On my facebook page, I am still finding (lets call them acquaintances) friends who I have not seen in a long time. While asking for their friend request, I all ways ask them 2 or more questions. Just like Simon said above, engage the conversation. The interesting part is, out of more than 100 people (for round numbers - probably more) I have had maybe one or two people respond with conversation. I have to think about that, because it may be zero. I just dont remember. It is sad that people can not take the time to write a three minute message. As I am writing this, another friend confirmed me with no response. What is the point of being on FB if you dont talk.
    I love the analogy - If you dont talk its like walking up to a person at a party and not saying a darn thing. This is exactly the same situation. Just a different world. Most people are just self serving. I had to say it!
  • There is nothing more I love than talking to a wall. It takes me back to when I was a child and had to stand in front of the wall and stare at it. Cause I had behaved inappropriately. This is exactly what we are doing to each other in this digital world. Who wants to talk to a wall? This is not what the social sites are about. Although it seems this is what FB is promoting. Say your two cents and leave it at that with your comment. The weird thing is people love it. Isn't this interaction with out the interaction. hummm - oxymoron I guess.
  • michelep
    Like Henry Alicea I was "on a friend gathering frenzy" going around everywhere, following everyone...
    As Rebecca put it so eloquently"...the screen may hinder people's social graces and so they may need some help", and some exposure to learn the proper etiquette. That's one of the many reasons I find Simon's teaching extremely valuable. I am taking notes, it is best that I invest my energy nurturing the relationship with the friends I made so far, focusing on branding myself, and defining my audience. Thanks Simon!
    Thanks to you too Henry for the link, I appreciate your remarks.
  • The essential difference between the new media scape and the old is that its interactive. This necessarily means a 2 way conversation. Just building up numbers of friends without having a common purpose or interest is not dessimilar to building a list to spam.

    As we know - this is sadly frowned on in the new mediascape. So it all boild down to quality and Value add. Either you subscribe to these values or you should move back to the old media which incidently now longer has a place.

    So... Its Adapt or Die!

    And by adapting you are enetering the arena where quality and value are the currencies of doing business.
  • The essential difference between the new media scape and the old is that its interactive. This necessarily means a 2 way conversation. Just building up numbers of friends without having a common purpose or interest is not dessimilar to building a list to spam.

    As we know - this is sadly frowned on in the new mediascape. So it all boild down to quality and Value add. Either you subscribe to these values or you should move back to the old media which incidently now longer has a place.

    So... Its Adapt or Die!

    And by adapting you are enetering the arena where quality and value are the currencies of doing business.
  • Katy, I have to agree with you that Facebook feels a lot like twitter in that it is a one to many conversation. It seems like there is very little feedback with everyone yelling and screaming their own message and no one listening which Simon has talked about on many occasions. I sense the pendulum is swinging back to a time where 1-on1 conversations or small group conversations will be the norm and that is where massive things get done.

    Michele, I also had this faze of "massive friending" but have since not done any FB friend requests in over 8 months. It truly is about the quality of relationships you have and with over 2600 friends there's certainly a percentage of them I can work better together with but only with further communication and mutual goal expression. When my goals align with 1 or 2 others that's when the magic of partnership can take off.
  • Every time I go back and read these posts I get so much more out of them. I'm looking back in the mirror 4 months ago with my seesmic video reply and i find it funny that I focused in on the friending stuff.

    Today I'm promoting this one to my fans, so I decided to read it again and I realized how much your writing has influenced what I do. These lessons you have taught have become such a part of me that I think of them as mine.

    I think this is one of the first posts that really got me hooked on facebook. It made me realize how much I was doing wrong and how much I didn't know.

    It's been almost a year since I first read this on facebook and here I am imitating what I've learned from you in my very own conversation campaign. It's so gratifying to be able to use what you have taught me to create a similar effect.

    Now I suppose my mission should be to match or beat the amount of comments you were able to get in one post. I remember one, probably this one had 100 or so comments.

    Thanks for the education of a lifetime Mr. Ford.
  • juliastander
    This is one of the best articles on social networking practices. Will change the way I use FB and twitter.
  • Khrystyna
    I absolutely agree with you! It is so refreshing to hear this outlook from a person that is using social media on the advanced level like yourself. I agree that people forget often what this is all about and preserving the true, quality relationships online as offline is extremely important in nowadays world.
    I refuse to add people that don't even introduce themselves or ignore me when I try to initiate contact.
    Thank you for an amazing blog.
  • Very good nuggest as usual from Simon Ford here. We need to look at how we build our lists, our friends, our contacts. Sometimes I wd just hit enter to become a FB friend, but it is the FB friends who I make a contact with that are my 'closer' FB pals. Take the time and make the contact - you will be glad you did!
  • I think a lot of people forget to fortify the relationships they have already established. They say a returning customer is always the most profitable one!
  • Jonathan is so right. It applies to Facebook, Twitter, LinkedIn, YouTube - everything. I always send a message when I ask someone to follow me. I explain to them why I want to follow them and why I would like them to follow me.

    What particularly bothers me is when I follow someone on Twitter and they don't follow me back. I weed those people out as fast as possible. The same holds true for LinkedIn, if I follow somebody who does not contribute to the discussions, I unfollow them.

    I try to give the value and expect my followers to the same.
  • Jeff, why does it bother you if you follow someone and they don't follow you back? Do you think it should be mandatory that a follow is reciprocated?

    I follow some people because they're the best source of information in a particular niche I am after. I may not be a good source of information for what they are interested in?

    Why do they have to follow me back?

    Sure, if I was to engage them into a conversation beyond just being an audience member I would agree. It's the right thing to do. Not if following them as part of their audience to stay on the pulse of the content they represent?
  • I have to agree with you Simon. It does not bother me if people don't follow me back. It is the information they share that determines my verdict.
    I have to say, some make it real easy by trying to sell me all their products, without even introducing themselves first. Can you imagine someone doing that in your off line life. So, why is it that people think it is ok online? I believe that with social media that kind of behavior is going to change. For the better of course.
  • Hey Simon... just as you teach "words are everything," they are too when you make contact with someone online. You are so correct when you say “You’ll just know” when asked the quality question in relation to followers or friend requests. Using the correct intonations in your words, portraying your reason for wanting to make contact and showing that you have spent time to find out about the person you are introducing yourself too all go a long way to getting off on the right foot. Before taking you’re “Cracking the Code” course I was too approaching these venues more like a numbers game friending anyone who wanted to be my friend until they did something to offend me... but I was opening them up potentially to all my friends with out even vetting them. I do thing a lot differently now. Learning about how to use business pages and syndicate Notes to get my messages out to a broader audience has really helped... Can’t wait for the final Face Book training videos to be released so I can really get stuck into using all the functionality intelligently and with purpose.
  • halicea99
    Great post and it makes perfect sense. As well as many people I would Friend request people with out even knowing anything about them, After taking Simons U Fords Course, I now know that is not correct. So what I have been doing recently is looking at my friend list and to those I do not know, I am Introducing myself the proper way. The results are, to start a Relationship, more comments on my notes and better communication with my FB community.

    Thanks for This Post it really helps to getting things right.
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