Credit where credit is due…

It’s interesting to see the different types of personalities and characters that we come across in our lives. I have always had a keen and curious observation, and always tried to understand the perspective different people bring on the table in our day to day interactions. Their perspectives are a conglomeration of their personalities, experiences, DNA codes and intelligence. If part of growing up is about respecting different people’s perspectives and ideologies, in a way I had grown up even when I was just a kid.

Through life, I have learned that one of the most important things we can do in our interactions with others is acknowledging their efforts whenever possible. Genuine acknowledgment pays off in a much deeper way and touches the heart of the other person.

However, sometimes, simple acknowledgment with mouth service is not enough. During this campaign that we’re having around Social Traffic, I realized that sometimes you value other people so much that you really wish to benefit their businesses or lives as much as you can. This is a feeling that cannot be faked or forced – it has to come naturally.

In sociology you will study that like-minded people tend to flock together. If a girl walks around in a short skirt and shows off her breast cleavage, she will attract a certain kind of men who value the girl’s body above all else. Alternatively, if a girl enters a party and is graceful, articulate and intelligent then she will attract men who value these qualities more. Similarly, snake oil salesmen using shady online marketing techniques will always be attracted to campaigns that are sketchy in nature; whereas people of high caliber will always flock together in campaigns where they can add value to each other.

Our circle of trust has been building up – and people who have been promoting the mindset to the public do so because they believe in it. I regard these promoters in my “circle of trust” because they trust me and in return I trust them. They add value to the cause by telling their contacts about the campaign and gradually building the trust of other people in it. They support the cause with good intent and are focused on bringing positive change in global social marketing. They haven’t been doing this for any ulterior motives or personal incentives; which proves the point that they actually believe in the cause or passionately want to take this discussion forward.

I cannot just let this go unnoticed or unacknowledged though. I have always believed in building mutually beneficial relationships that add value to the collective whole. Today I have announced to them that I will reward them for their efforts. Not because I have to, but because they deserve it for keeping up the positive attitude and making this campaign successful and developing successful communication streams within the group.

Trust
The level of communication is based on the depth of relationships. The less the degrees of separation - the more the depth; and vice versa.
This sort of communication is popular because it’s reliable and trustworthy and is the basis of any business model. Relationship based communications lost its validity with the advancements in internet, because it was exploited to an extent that it wasn’t reliable anymore. People baiting the links to plant cookies to pose as another person, hijacking tracking codes to steal other peoples rewards; and thus it has made relationship based communication very vulnerable online. Like all things good, a minority believe in the vast potential of internet as a delivery platform for the amazing business models it can support. Online marketing is not as strong as it could be because of those who abuse it.

I think the situation is beginning to get different now; we have smart programmers and developers funded by the biggest companies in the world who are working on making internet more secure and reliable. Social technology turns users into watchmen, as people and the machine merge into one cohesive force - we become strong enough to tackle this issue and lay the foundation for codes of ethical conduct in social marketing. Spammers are slowly being locked out of our blogs, emails and social networks and because of this we are seeing the return of relationship based communication. This is again getting popular because humans can interact and develop trust. I believe Internet has all the ingredients to bring fantastic revolution in social marketing. I promoted my campaign through email marketing and 74% of those following my emails open them and click the links off of them, I have invested time and effort to earn the privilege to have them listen. Traditional marketers are happy with a 10% open rate so focus on sheer numbers and you can see over time how they are becoming more desperate in their trickery to have you open a message from them. Is email marketing dead? Not for marketers who build relationships with people who listen to them, it is for those who do it the old way.

I believe in focusing on our bigger objective, because if I lose focus then I lose my cause. Marketing is the same; through word of mouth I worked to convince one person and he convinced another and slowly and gradually we built the trust of thousands.

On the internet it’s easy to loose focus and indulge in gaming the system. If you want people to buy what you sell, whether it is an idea or a mindset or a product; you need to tell them why it’s good for them and how it can add value to their lives. The catch is, although people want to buy they don’t want to be sold to anymore. Those who focus on numbers and not on quality will invariably fail in the longer run, they may be building income but they are not building value, thus will never be wealthy. Focus on why what you do can be good for others and you will build a business model that drives others into wanting to help you build it.

That’s why I am attracted to conversation marketing as my strategy of choice to promote what it is I have to offer people. When people ask me what I am going to do next after this book launch, I tell them that launching the book won’t be an end, but just a step forward in the right direction. That’s the perk of conversation marketing because so many, who show interest by reading or hearing us become a part of this campaign automatically - and they are happy about it because we are adding value to their lives by making them think and explore different horizons of possibilities. More importantly, people who become involved in this campaign do so because of those who spread the message to them. Our evangelists.

These people introduced the concept to others; we made a group for these people on Facebook and within seven days the number of members grew to 800 at an astounding growth rate of 3600% per year. I am seeing people learning and enhancing their mindset and introducing this to other people and in so doing adding value in their lives as well. So those who support us are supporting us for the right reason, and the right reason is that they believe they are doing it for other people to make their live’s good. Some people will grow out from the group into active participants in conversations around notes that I and others write and some will find value in products or services we represent, because they represent solutions to problems they need solving. Others wont, all will have something in common.

Because of this fact, I insist that 50% of every book sale is rewarded to the people most responsible for introducing it to every new person buying the book. (i.e. for every sale, the person who referred them to the book will get 50% of the revenue). Commissions are something we pay to give back to people who created value through their influence, if we pay commission in cash it can be measure to insure the people who most deserve it, are most rewarded. But it’s should never be about the money.

Those who want to buy my book have obviously enjoyed a great deal of value from the conversation so far, you believe and trust me when I tell you that owning the book will take your journey to another level. The value you anticipate the book to represent to you will excede the price. You will be offered the first chapters without risk, to confirm it’s value.

I have created a fair deal for you and I hope I have earned your trust. I am going to ask something of all those who are buying the book today. Please leave this post and go directly to the person who is most responsible for you buying the book outside of me. The deal is all about you enjoying value, I want to shift the boundary on this process by asking you to also consider a focus on ensuring credit goes where credit is due. Imagine If we all start to buy and sell this way, we stop spamming in its tracks and what I am asking of you is only a very slight shift in mind set.

You know who is responsible for you being here, enjoying this journey,.. find them,.. buy your book from them - it’s just a request, nothing mandatory. Though the public book launch is not until Wednesday 4.00pm (EST), we are giving early access to people prepared to find those who deserves the credit and buy through them, they will be ready for you. If they are not get them to contact me.

We will be releasing 1000 copies of the first 30 pages only (with a count down form 1000 to 0). You will be asked to refer ten friends on your way to downloading this free copy. It’s not compulsary but will be appreciated and acknowledged if you do. See you all on the other side… <-;

Simon U Ford (SUF.EDBD)

Social Traffic - Event Marketing In A New Media Scape Join my JV partner program

Digg - Credit where credit is due… Twitter - Credit where credit is due… Stumble Apon - Credit where credit is due… Del.icio.us - Credit where credit is due… Facebook - Credit where credit is due… Myspace - Credit where credit is due… Google - Credit where credit is due… Technorati - Credit where credit is due… Share This - Credit where credit is due… Reddit - Credit where credit is due…

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  • "The level of communication is based on the depth of relationships. The less the degrees of separation - the more the depth; and vice versa." This the part which got to me. It is common sense but so often ignored.

    The more interaction you have with someone and the higher touch you have the more you can influence them and vice versa. They'll be far more likely to act on your recommendations and give you better info.
  • The complexities covered in the book was true human nature, things that are obvious. Everyone dispises getting send spam and Ads, no one likes it. To me it has been a natural progression seeing our Social media take force, it meant than real human interaction & attention was what mattered and our results come from real sources. The old means of advertising, PPC, text ads, traffic exchanges are not as popular as we are nearly becoming invisible to seeing ads, its boring. Well Simon your responsible for my whole journey, the people I met have been a wonderful bonus and truly a rewarding part of my training in life.
  • jkoritz
    I have to agree with karin on conversational marketing. Until learning this technique for social marketing I hated to sell. As you mentioned, spamming is an unacceptable method to promote a product. Whereas developing solid relationships built on trust and value will create sales beyond numbers we didn't anticipate. So, simon, thank-you.
  • Being a part of this now for several months i have been able to see the different forms of marketing people are doing online. what you have proposed Simon and are engaging is is a huge shift. It is really for the long haul. It is a longer in vestment of time up front. i think that is why there are a lot of people still approaching it as purely a numbers game. Some will some won't so what. The speed with which info travels has made people more savvy to it and they bore of it too. Engagement model makes for a much different experience and changes the way people feel. Humans still operate very much from emotion and connection so I do believe that in the long run people will seek out familiarity and trusting relationships online the way they seek out and stay with a trusted hairdresser or barber.
  • Another great blog Simon .. the new communication enablers available to us have allowed us a much greater depth of relationship on the web and with gmail or skype you can go from a tweet or a message to requesting a face to face video chat within minutes . Through your book and the 'Cracking the Code' training course we have used all these venues and they have greatly enhanced my business and personal communications.Your way of paying people back who have loyally followed you and participated in the revolving door launches is both generous and appreciated. Hard earned knowledge with a few laughs along the way ! Many Thanks.
  • I have to agree with JR. Learning conversation marketing from you Simon was perhaps the most important lesson I receive. I can attest to how effective it has been for my business. My blog is successful because what I learned in the courses you created. I have to give you the credit because that's where it is due.

    Plus, I agree that social media is better than anything on the Internet for squeezing out the spammers. When everyone has a stake in the success of the community, they will work to be make the community successful. Social Traffic is an example of that.
  • Social traffic is a great experience for all involved. Regardless, of the objective for the person being on the group, you can't help but learn a lot.
    For me the most rewarding part has not even been the incredible amount of knowledge that is shared, but it is the relationships that I have build as a result of the 10 weeks of sharing.
    I am now a big believer in conversation marketing also. Through it I have finally found a way to sell without hard selling. I have discovered that if people recognize the value that you add, they will seek you out. The customer finds you, rather than you having to find the customer. A concept that is extremely appealing to me.
  • bobbicknell
    Referrals,conversation marketing is so powerful! If someone tells me that a dining spot has great food versus an ad in the paper or someone trying to pitch me on eating there is a great example of where my friend's input is so much more powerful because we developed that trust previously.

    Quality vs quantity was another great point! "Building mutually beneficial relationships that add value to the collective whole' is the key to online and offline marketing. People are tired of the canned lines, the hard sell where they will buy if the relationship has been built with added value and trust! Read Simon's book on Social Traffic for great content and sharing how to build your network the right way!
  • One of the most valuable lessons I have ever learned from you is the conversation marketing model.

    After watching you use it successfully I've made it a top priority in my marketing model. Too many people are out there broadcasting their message. A message in which we can't interact. Your model allows people to interact and become a part of the story. In truth, for a period of time it actually becomes their story.

    Since this post is called "Credit where Credit is Due" I think I should change the
    tide and tell you that I've been so impressed with what you have done that I've
    borrowed it ;) and sometimes feel like it's my own.

    Thanks for the credit, but more importantly thanks for the lessons that I will take
    with me for as long as I'm a marketer.
  • This concept really is a great approach to building relationships. To back it up, here's an old saying:

    "Treat others as you would like to be treated."

    You provide value to someone, you'd certainly appreciate some value thrown back your way, right?
  • You would certainly like it to be Marcus. That's where the selection process becomes so important. With so many relationships to choose from. Who's capable of adding value and doing justice to the value you provide or represent to other's?

    The biggest risk in marketing through social media is the risk of getting caught up spinning your wheels amongst time waster's who have no intention of ever giving back or investing in your efforts in order to continue enjoying value. People will always be on hand to take value away if its offered but not all do so with intention of stepping up once they confirm it's valuable?

    This stems from freeline marketing model and the fact relationships transcend space and time now day's. Shopper's who are time wasters are much easier to identify if forced to walk into a shop and look a merchant in the eye.

    The internet model of giving value first with a view to hooking customers into trying before they buy is a model that has to change over time. Wading through time wasters to get to real prospects is expensive. In fact I dare say it's the greatest risk if investing money into doing business online.

    Getting through this phase to establishing a core customer list of people who know, like and trust you. People who want to add value to what you do in order for them to continue enjoying value from it is where most people starting online businesses fail to get past.

    I believe the freeline model will morph into something very different over the next few years. You can see Rupert Murdoch's talking about charging for quality news stories.
    He believes there's an audience online happy to subscribe to get quality news from a trusted source of professional journo's. His not interested in the sector of the market who's not prepared to pay for quality.

    Nor am I. You get what you pay for at the end of a day. If you're not prepared to pay anything. Read your news from non professional writers who are prepared to write it for you at that price. When a player like Murdoch get's traction on a new business model like this. Everyone else who produces great content will want to follow suite. Why not. Why should quality brands have to work the freeline to prove to consumer's the quality of what they do?

    Consumers already know the quality of what these brands represent. The time is coming where online consumers are going to be asked the billion dollar question. Will you pay for a trusted source to deliver you quality content over having to source and filter you're own content through all of the noise for free.

    What publisher of great content is not going to follow suite once this ball starts rolling.
    What happens when all the professional news publishers agree to charge for professionaly sources, written & edited news. This leaves the market sector not prepared to pay to read any news that's available for free? Well If I'm a professional writer I know what sector of the market I'm writing for.

    As a consumer I'd also be more than happy to subscribe $7 a week to have news from a trusted source delivered first class. I pay $14 weekly for my papers now? The day we hear that Murdoch is charging subscriptions for online news is the day doing business online changes forever. Anyone doing business online needs to be ready for that day well in advance. Are you???







  • I agree to certain levels. I think the freeline model must change, but paid subscriptions are already out there and are nothing new. You can already subscribe to leading industry reports for a nominal fee as you mentioned. However, I do believe that currently popular ways of giving and sifting through those that will pay a little is certainly inefficient, and one of the dangers of marketing online due to time wasted.
  • Rupert's talking about main stream news Marcus. Not ezine's or niche industry content. This is our news online. Information we have been conditioned to expect FREE going to a subscription model.

    Brave man but I think it's time. Only he could pull it off and I for one am rooting for him,..

    He's Australian after all,..<-;
  • The subscription-based model is something that will attract many readers for quality main stream news. For newspapers especially it's a way to go, I dont' think it can hurt, given decreased sales in printed media!
  • Build trust and you will build a solid foundation in your business. Thanks Simon Ford for sharing such great advice!
  • I like the analogy of the mountain. My previous experience with the computer is equivalent to going over a speed bump. The desire to build a social medial platform is like conquering Mt. Everest. A road map an essential element, especially so in an ever-changing media. A team to carry the heavy packs when necessary. A leader who knows and has planted his flag on the summit. All of these are presented throughout the book. The book covers hundreds of media available and explains them into easy to understand terms, thus making the climb to the summit a reality.
  • Perfect.

    Such rich content. So true. So professional.

    Take any one of the ideas presented and digg them. You’ll have timeless content to offer the best of them, in any profession or relationship.

    I personally believe snake oil salespersons will be around forever, too. And in their desperation to amass the dollars their tricks will simply come from a different carpet bag. I compare the enhancement of relationships Simon promotes to the impact Branded Hoteliers made when they entered the timeshare market. The market’s reputation was notorious. The big four had the vision to see the benefits for both parties and had years of impeccable reputations established. The Hotelier’s results from the involvement confirmed the need for the product. The Branded ones are thriving and the snake oil salesperson’s programs are still present. There are many species of birds and they all have feathers ( well maybe not all, there always seems to be an exception - usually from somewhere in Australia...) ....(= ; Anyway, my point is the snake oil salesperson attracts a different bird.

    When we focus on what we do best there is no need to be concerned about others.

    Bring it on!
  • having been studying under Simon Ford for the past few months, what he talks about in this article is an absolute trueism. There is an unbelievable reciprocity, trust and respect that develops in a group of people who give generously of their time and efforts.

    What is key, relevant and true in this particular environment is that this tone has to set from the outset and leadership has to lead by example. Simon has set a fine example of this which I see as having repercussions and is then followed by the team.

    So credit where credit is due.... Its due to leadership and its due to the team.

    There will always be those that are self serving - their lives as a team member will be short lived, and one need to keep a perspective on these people and take them for what they are.

    The key is to keep an attitude of integrity ones-self and not become influenced by the short sighted people only in it for themselves.
  • I believe this is probably the only model of value in my head. I never would reward anyone not giving value, spamming, creating annoyance. You remember those that add value and you want to give it back to them. I guess even with what we have encountered.........you added value to me in return it felt natural to help you back with social traffic.
  • Lisa I agree that Simon practices what he preaches and I also subscribe to this mantra. All too often before I had Akismet on my WordPress blogs I could see people using blog commenting spam software right and left. This definitely added no value so I did not click through to their websites. But since I've been a part of social traffic it's been a very rewarding value exchange and I always like to model people who have the results I want and practice what they preach which Simon definitely does.
  • bobbicknell
    Great reminder why building relationships is so key in business! Your point about your emails being opened 74% vs the norm of 10% is such a great testimonial to the concept of building trust, value, creating great content that benefits your audience and follow through will outdo massive spamming or even large numbers where the relationship isn't built. Another example is the normal media running an ad to say come eat here vs a friend saying there is great food there vs the owner saying come have a meal on me and tell me what you think.

    Focus on what you can do good for your clients and prospects will always come back to you.
    Genuine acknowledgment of someone's efforts does pay off as you say. I built a large team in financial services mainly on the power of recognition each week along with building quality relationships where they knew I cared not just about there success in business but about them and their families!

    Thanks Simon for a great post and your great book "Social Traffic" which I highly recommend everyone get a copy of!
  • Understanding and figuring out your own personality is key because then you'll know what type of personalities you work best with.

    Also, you'll know which personality types you need on your team to complement what you're lacking.

    Recognition and validation of effort are very powerful and for some of the personality types are more of a motivator than money!

    You made known a big problem about needing to sell but people hating being sold to. Conversation and publishing tools go a long way to solving this problem, breaking down those barriers, and allowing people to listen to your message and then decide whether investing in your solution is right for them.
  • Communication marketing works Simon. Thank you for making the conversation possible.
  • addytseng
    Give credit where credit is due.
    Simon, I am very happy to read that's what you believe in. Asking folks to go back to the person whom we first heard it from is a good rule, but may be hard to follow....

    I have a story about that.

    I meet a lot of marketers in local networking groups and some producst/services are commonly promoted by several people. Yesterday, I considered purchasing an item I first heard about >1year ago from someone who hadn't kept in touch. Guess who I am going to buy it from?

    I've been known to ask a few of my favorite marketers if a certain product is in their offering. If so, I buy from them. No need to pitch me. I want the people I know, like and trust to RECEIVE (no need to earn it!) the commission (Yes! Easy commission!) not some faceless website or some long forgotten marketer or spammer.

    Do you know what an honor it is to be asked if you carried a product (which you don't and you wonder what give him the idea you might)? The person wants to buy it from you - Not because he couldn't buy it anywhere else but BECAUSE OF WHO YOU ARE. I haven't had that honor myself, yet. Maybe one day I will. :-)

    Isn't that every marketer's holy grail? - to have buyers with money in hand to buy XYZ, if only you carried it!!!
  • Absolutely Addy. I think you want to buy from someone you trust in a particular field because doing so will ensure you are buying well. Someone you have come to respect and trust as an authority is better positioned to know if a purchase is a good investment of yours or not.

    They will know more than the purchaser in this instance. All a clever marketer has to do in order to sell a lot of product is build an audience who they have earned the right to be trusted by. If your audience know you know best and will only every refer a product or services in the best interests of their audience their audience will want to but through them. It's a free insurance policy because the seller rewards the referrer for lending their credibility to their sale which would not have happened had they not.. This is how affiliate marketing was suppose to work,...

    Once this relationship is established a sale becomes a win, win, win for the seller, the buyer and the referrer. Why wouldn't you go looking for this situation again next time it comes time to purchase,...<-;
  • Simon your comment "... people want to buy they don’t want to be sold to anymore. ... Focus on why what you do can be good for others and you will build a business model that drives others into wanting to help you build it ..." is so true! This is quite a journey we're on! Kari
  • Great insight,
    I too agree that the spammers are going to find it harder and harder to take advantage of social media and that the conversations are going to be more important and relationships more powerful because of the controls.

    I've also enjoyed the Social Traffic experience and watching the lessons unfold as they developed we are all smarter because of what we've learned and how we've adapted. I'm looking forward to the future and to watching how things evolve in the future,

    Doug

    Doug
  • Nicole VJ Allen
    I used to work for a very successful nonprofit organization that used this type of structure to effect positive change in poor communities. Using referrals and recommendations to others who might be interested in what the referrer was passionate about (birds of a feather), we gained access to people in tight-knit communities that were otherwise inaccessible. Once the group grew to a large enough size, we taught them how to make where they live a better place by teaching them how to improve the conditions that brought them together in the first place. This type of one-on-one interaction was so successful that the organization keeps growing at an unprecedented rate. This process works and I love seeing that it is successful even outside of the environment I am used to experiencing it in.
  • addytseng
    I'm curious to learn more about your experience there.
  • Nicole VJ Allen
    sure! anytime! we can talk on the phone or on skype. Buzz me on skype first. my handle is twofishees!

    N
  • Axelm
    This is a good reminder how things started. I particluarly like the following part: "Similarly, snake oil salesmen using shady online marketing techniques will always be attracted to campaigns that are sketchy in nature; whereas people of high caliber will always flock together in campaigns where they can add value to each other."
    Based on recent experience I have learned that this value needs to be very clearly defined, not just as the joy of being together in a group and sharing the same activities, but the mutual goal that is ultimately to be achieved. That way there will be a good chacne of combining the joy of social communitiy of like minded individuals with a tangible result everybody can put the hands on and take home.
  • Great to see this process in relaunch again. The internet indeed does offer great ways of marketing that is spoiled by the few.I guess in traditional markets you always had your theives and scammers and frauds to deal with.

    Word of mouth is great and building a group of like minded people is great.

    Rebecca
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