More About Lists

This is a followup post to never stop building lists.

I felt I hadn’t stressed enough on the importance of building lists in my previous post. I was thinking of writing detailed considerations and methods for building your community lists, but came across a great article that pretty much sums it up for us. You can read the Eugene’s full article here.

Give People a Reason to Sign Up
As soon as your web site goes live, try to get users to willingly volunteer their email. Just because there is a sign up usually isn’t a compelling enough reason for users to sign up. Users are very sensitive to giving their personal information away. Think from the perspective of delivering value. Do you have something unique that you could offer to entice sign ups? In the case of an event it might be an interview with a performer, advance ticket discounts, or highlights from the previous year’s event.

Treat your subscribers like gold and don’t try to sales pitch them too early. Ask yourself, would you be more likely to purchase tickets to an event after 5 or 6 interesting and trustworthy emails? Or send a sales pitch out every time you send an email. Start with building trust and credibility from the beginning. It is important to remember that most people who visit web sites for the first time, never return to the same site. Collecting the user’s email is a good way to reengage your users down the road. It turns a visitor to your website into a lead, someone who is prepared to listen to what you have to offer. The next step is to turn them into a customer…

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  • Anyone who's serious about marketing online should have a list.

    One thing to keep in mind is that it's not the size that counts ; ) it's the quality. I hear so many people talking about the huge lists they build, but what good is it if the people on it don't know or trust you? They will never act on anything you offer them.
  • bobbicknell
    Building Trust and Credibility says it all with our lists! That is the way I understand my friends want to be treated!

    Great point about having to spend less money down the road on traditional advertising if you have a list of qualified buyers developed through your list process. Adding in keeping them engaged in conversation makes for a long relationship.

    Great book that Simon has "Social Traffic"!
  • I'm reading Seth Godin's "Small is the new big" and this story struck me.
    He bought some books at a bookstore and was asked if he'd like to sign up for a newsletter. He said no (too much spam, not enough trust). He asked if many people say no and was told that almost everyone does.

    He suggested framing it as a different offer like: " Hey, look at this. You just qualified for a $20 gift certificate. Want them to email it to you? You also get a list of special books 6 times a year......"
    That is a totally different offer. One about you, not them. It's a promise of what you'll get by email.

    THAT is very smart! I thought I'd share that nugget here. If I didn't still have the book with me I would not be able to articulate that idea very well!
    -addy
    ayt.edbd
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