Eventslisted.com - Autoresponder Strategy

This plan is in line with the list segmentation that I discussed yesterday. We need to lock down the launch story form every perspective and write each story into an auto responder email campaign that engages the audience of each list into a conversation about the story.

1 - Leads - We need to tell them about what’s coming. These are people who have already shown a level of interest in our application or services and are hence inclined towards listening to us. They have opted-in to know about the products by their own free choice and will.

Since we will be converting people from this list to become regular visitors of the blog, we’ll gradually want to get them interested in our way of thinking, domain knowledge and content. Either they’ll become more involved with our content or drop off from the list - that’s fine with us because we’ll be using this list as an entry level gateway for prospects who will actually find the application useful.

Through this email campaign, we’d want to increase their perceived value of the application by telling them about its features and use-cases and by showing them video screen-shots. Also, we’d let them know about the activities that are taking place around the product in our other social media campaigns, to make them want to be a part of the entire launch. Once they’re excited enough, we’d involve them in the development and production of these videos. We’d also ask them to fill out surveys on their opinions on which way to turn - this will help us gauge the interests of the market.

We’d also tell them about the opportunity to become part of our limited pre-launch list of alpha customers. If they’re hyped up about the product already, they’d want to be on that list.

2- Pre-launch customers - This list of people will be forming the final shape of the application with us and are thus crucial. Having said that, we need to get this list to feel as involved with the entire prelaunch alpha testing process, as possible. We’ll have them fill out a survey for every major decision and make them feel like they helped refine and build the application. Giving them this level of ownership and importance is important in keeping them actively engaged with us…

This post has been included in our “Event Launch Guidelines” training program. Click for more information.

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  • Simon U Ford talks about how important it is to know who you are talking to and when (in relation to the event you are promoting). Auto-responders make it possible to touch each person appropriately at each step of the way and to keep anyone from falling through the cracks. It is a bit of a tightrope walk to make an auto-responder feel personal, so it has to be married with great customer service, going the extra mile.
  • bobbicknell
    Thanks for tip about always engaging client into story. Its great time wise to be able to automate all this and tell a story that has value in the email.Leads are so critical and love the way you engage them in your blogs and then over delivering value with videos and info they want from filling out your surveys.

    Really can see how this step by step has been employed to good use with Events Listed and Social Traffic! Awesome teachings in book Social Traffic and in your Events Listed videos! thanks Simon for over delivering value that can be put to use today!
  • halicea99
    Simon this is a great post and as all your post it is
    valuable information, I don't know how you can keep
    giving this stuff up for free. You really get into people's
    heads and guide them in the right thought process.
    These post have been, a Great learning tool for me.
    I can not Thank you enough.
  • It's my please Henry. Remember by adding value, we become valuable!

    You can thank me by retweeting and Digging so that others know of the value the could be enjoying over here,..<-;
  • halicea99
    I have been trying to DIGG some of your articles
    and post but I can't determine under what topic to
    place These post. ReTweeting and commenting is
    a must, other wise how will anyone know where to
    get valuable information or if the person posting is
    even adding value to anyone, it is something I did not
    come to understand til I started to read your post.
    Once again Thank you.
  • I would like to see DIGG add Social Media itself as a new category too Henry. I had the same problem on which category fits, because none of them fit well. Perhaps I can get them to name it "word of mouth media"! I heard this week that Peter is launching "Word of Mouth Media Down Under"! Good one Peter!
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